Cancellation & Refund Policy
In the case of a cancellation, the following policy applies:
- If your reservation is cancelled more than 120 days of the reservation check in date, a full refund, less 5% (+ GST) on the refunded amount, is provided.
- If your reservation is cancelled 90-120 days of the reservation check in date, a full refund, less a $500.00 (+ GST) cancellation fee, is provided.
- Reservations within 90 days of your scheduled check in date are final and non-refundable. We are unable to cancel, adjust, or postpone bookings within this period.
We strongly recommend that guests purchase private travel cancellation insurance. This will protect you against last minute cancellations due to road conditions, road closures, weather, health, etc. Our seasonal business prevents the resort from making exceptions to our cancellation policy.